Return Policy

πŸ’– About Us

Hi! We’re Angelica and Valentina. A mother-daughter duo with a passion for all things sparkly. Valentina may only be 5 years old, but she already knows that the right piece of jewelry can make you feel confident, stylish, and put together, even on the busiest days.

Our love for jewelry started with a simple frustration: we were tired of spending money on cute pieces that didn’t last. Our skin would react, the gold would fade, or worse ,turn green. We wanted jewelry that was beautiful, long-lasting, and safe for sensitive skin. So instead of settling, we decided to create our own collection.

At Valentina G Jewelry, we offer hypoallergenic, gold-plated jewelry that’s as gentle on your skin as it is easy on your wallet. Every piece is carefully selected with love, tested by us, and packaged beautifully , so you (or your little one) can shine with confidence.

Whether you’re dressing up for a special occasion or just want to feel a little more fabulous on a regular day, we believe jewelry should make you feel good inside and out.

Thank you for supporting our dream,

With love,

Angelica & Valentina πŸ’•

πŸ’– Refund & Return Policy

Thank you for shopping with us! Please take a moment to review our store policies before placing your order.

🚫 ALL SALES ARE FINAL

Due to the nature of our products and for sanitary reasons, we do not accept any returns, exchanges, or refunds.

❗ Damaged or Defective Orders

If your order arrives damaged or defective, please contact us within 48 hours of delivery and include:

  • A clear photo of the damaged product

  • Your order number

  • A short description of the issue

We will review your request and work with you to resolve the issue.

πŸ›‘Β Cancellations

If you need to cancel your order, please notify us within 24 hours of purchase.
After 24 hours, all orders are final and cannot be canceled.

πŸ“§Β Customer Service Hours

Our customer support team is available:

  • Monday to Friday

  • 9:00 AM – 4:00 PM (PST)

Please allow up to 48 hours for a response to your email or inquiry.

πŸ›οΈΒ By placing an order with us, you agree to these terms.

If you have any concerns or questions, feel free to reach out to us at:

πŸ“© chicavanidosa1@gmail.com

Frequently asked questions
How long does shipping take?

We ship from Sedro-Woolley, WA. Orders typically ship within 1-3 business days. Delivery takes 2–5 business days depending on your location.
Where do you ship to?

We currently ship anywhere in the United States. For international shipping inquiries, feel free to message us!
Is your jewelry hypoallergenic?

Most of our pieces are hypoallergenic and nickel-free. Please check the product descriptions or message us directly if you have specific sensitivities.
What materials do you use?

Our jewelry is made from high-quality materials including stainless steel, 18k gold plating, sterling silver, and cubic zirconia. We focus on tarnish-resistant, long-lasting pieces.
What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, and Cash App Pay. You can also pay in person if shopping locally.